That Shouldn’t Have Happened
March 10, 2010 –
I have a friend who values his time immensely. And so he should; he is a very worthwhile individual. I have learnt some things from him but I have to keep reminding myself of those things.
Life can be mundane, of course. Here’s a boring story but it proves a point. I ordered some household items via direct delivery from a very well-known supermarket. Just some odd things that you need around the house, nothing special just practical stuff. They sent me the wrong things. Now I dont have a car anymore because I am now a London gal :), I cant simply jump in and drive to the supermarket and return them. No its a little trickier than that. I look at the returns policy and they say I can return it to any store that begins with a T and ends in an O. You know who it is now dont you? :) So, I traipse down to the nearest store, after phoning them of course, to check that they will take it back. ‘Oh yes’ they say. So, duly traipsing (do you traipse too?) – quick diversion – I was trying on a pair of heels in shoe shop recently and the guy serving me was a transvestite. ‘Nothing wrong with that’ you say, but he said to me. ‘Oh you didnt half mince when you walked over to the mirror’ Trying to be keep my balance love, trying to keep my balance, and while we are at it, kettles and pots, kettles and pots :)
Anyway, I digress, where was I? Oh yes, so off I go to return said items only the manager says ‘No, cant do it, cant take them here’. ‘Grrrr, but I phoned’ I protest ‘And someone said yes I could’ ‘Well that shouldn’t have happened’ he said (I swear I am going to have that inscribed on my tombstone or at least on a t-shirt). So off I trudge (I traipse when I think I am on the right track and trudge when I think I am not) all the way home. The ‘manager’ had told me that I should take it to this big T miles away and I was going to do it, forgot the bag though on the way to a sunday lunch. So, I plan another day to do it and I phone the store. ‘No, even though we are a massive superstore, selling everything in the world you can imagine, you cant bring it here’ he smugly says. Hmmm I detect a conspiracy.
So I call (hahaha) customer services (hahaha) and they say ‘Oh dear, you have been given the run around havent you?, that shouldn’t have happened‘ ‘Let us pick it up from you instead’ ‘Great!’ I say lovingly. ‘You have to stay in though, for the courier’ ‘Of course!’ I gush. ‘What time? shall we say 11am?’ ‘Oh no, no, no’ says satan in a tabbard. ‘For 12 hours, 7am until 7pm’ My heart sinks. ‘Cant you be more specific?’ say I ‘No, it is out of our hands’ she says. So I took the day off and I waited, and waited, and waited FOR TWELVE WHOLE HOURS.
Just imagine what you could get up to in 12 hours. Actually I did, we could fly to San Francisco or the Caribbean, be on a beach before you know it sipping Mai Tai’s saying ‘ T****? Who on earth (or put in the expletive that resonates with you) is that?
You know it, dont you? The courier didnt turn up. ‘That shouldn’t have happened‘ they said when I called after a few days of cooling off.
The point is though, I wasted roughly around 15 hours of my life for what? Around £50.
So when they asked me if I wanted another courier booked, I took a deep calm breath and said; ‘No thank you, life is too short’
